Would you like to be more involved in your GP surgery?

Ask about joining our Patient Participation Group (PPG)!

The PPG works in partnership with Wakering Medical Centre to:

  • Foster improved communication between the practice and it’s patients.
  • Contribute to the continuous improvement of services and the quality of care.
  • Help patients to take more responsibility for their health.
  • Provide practical support for the practice and help implement change.

Our PPG is run by volunteer patients and our Practice Manager to help strengthen the relationship between the practice and you, our patients. We meet at the surgery every three months.

Your PPG contributes ideas, feedback and suggestions to improve patient experience. If you’d like to know more or want to be involved please email wakering.reception@nhs.net


HEALTHCARE PROVISION OVER BANK HOLIDAYS

However you’re spending the bank holiday weekend, make sure you know where you can go for local health care.  

If you have an urgent medical problem that’s not life threatening or an emergency, or you’re not sure what to do, you can call NHS 111. A team of trained advisors will ask questions to assess your symptoms and then give you the healthcare advice you need or direct you to the local service that is best for you and your needs and is available 24 hours a day seven days a week. Always dial 999 in a medical emergency.  

Patients registered at most practices across mid and south east Essex can pre-book urgent GP or nurse appointments on Good Friday, Saturday 16 April, Easter Sunday and Easter Monday. Appointments are available to book at one of the hubs located in Mid Essex, Thurrock, south east Essex and Basildon and Brentwood. People can ask their own GP practice for details on how to book. 

Opening times across mid and south Essex localities for GP hubs and pharmacies opening times can be found by visiting the links below:  

https://www.msehealthandcarepartnership.co.uk/news/campaigns/evening-and-weekend-gp-appointments/  

https://www.england.nhs.uk/east-of-england/nhs-england-and-nhs-improvement-east-of-englands-work/pharmacy-information/  

Feeling low at this time of year is common. If you feel you need help then please get in touch with someone. There are a number of support services including 24-hour support. 

Southend: www.southendccg.nhs.uk/your-health-services/mental-health  

Castle Point & Rochford: www.castlepointandrochfordccg.nhs.uk/your-services/mental-health  

Mid Essex: www.midessexccg.nhs.uk/livewell/mentalhealth  

If you are feeling tense or anxious and need to talk to someone, mental health support is now available for over 18s 24/7 via the NHS 111 helpline.  

Under 18s can call NELFT out of hours: 0800 953 0222  

Samaritans: Call 116 123 free 24/7For children and young people, free, safe and anonymous online counselling and can be accessed via Kooth – www.kooth.com  or Togetherall  - www.togrtherall.com  

Your local pharmacy can also help with advice on medication, or with a wide range of minor illnesses and ailments. While many pharmacies will be closed over the bank holiday weekend, visit www.nhs.uk to find one that is open near you. 

If you think you need urgent dental treatment, call your regular dentist. If you cannot contact reach your dentist or you do not have one, use the NHS 111 online service. If you need an appointment, this will be arranged at an urgent dental care centre. 

Make sure you follow Mid and South Essex Health and Care Partnership on Twitter or Facebook to get the latest information on healthcare services over the Easter holiday weekend. 


Appointments

phoneemail

Please only telephone the surgery on 01702 216545 to make appointments or book online (details below) you will no longer be able to request appointments via email.

Going forward the surgery email address is to only be used for non-urgent reasons just as it used to be e.g. for information requests, sending in BP results requested by the GP etc. Using it for appointments was a temporary measure whilst we were experiencing issues with the previous telephone system. Our new telephone system is working and there is no reason for appointments to continue to be made by email. 

If you are signed up to use online services through SystmOnline/Airmid we have a number of online appointments available daily for you to book. Please note that these are for telephone consultations only.

You can book online here:- SystmOnline Login (tpp-uk.com)

If you are not signed up to online services and would like to be in order to book appointments, request repeat medication etc then please bring some ID into Reception and ask to sign up. They will be able to provide you with your login details. You can also sign up and access these services via the NHS app.

GP appts


Surgery Regulations from 27th January 2022

masks

COVID-19 has not gone away. Wearing a mask dramatically reduces cross-infection and will protect those still vulnerable including health and care staff.

Help us to help you by making sure you still wear a mask with you when visiting GP services.

NOTE: NHS staff have a right to care for others without fear of abuse. Aggressive behaviour will not be tolerated.


COVID BOOSTER

If you need to book your covid booster you can find out where the local walk-in clinics are by clicking these links:- 

Search - Find a walk-in coronavirus (COVID-19) vaccination site (www.nhs.uk)

or

https://www.essexcovidvaccine.nhs.uk/


Covid Vaccine

NHS app

Did you know you can access your COVID-19 vaccination status through the free NHS App?

Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

Countries will decide whether they require proof of Covid vaccination for entry, and it is the traveller’s responsibility to check individual requirements.

If needed, people in England who have both vaccine doses will be able to demonstrate their Covid vaccination status via the NHS App from 17 May. Those without access to the app can request a letter from the NHS proving their vaccination status by calling 119.

For more information on travel abroad please visit: https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad


Welcome to Wakering Medical Centre

Please visit our 'Latest News' page for surgery updates on Corona Virus.

OUR PRACTICE VISION STATEMENT

WE AIM TO PROVIDE THE HIGHEST QUALITY CARE FOR ALL OF OUR PATIENT POPULATION

The doctors and staff at Wakering Medical Centre in High Street Great Wakering are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

The practice has 3 partners: 1 male doctor and 2 female doctors, and 2 male salaried GP's plus 4 long-term sessional doctors.  We also have 2 practice nurses, 1 health care assistant and 1 Advanced Nurse Practitioner. 

The practice operates an open list.  Any patients moving into our practice area are entitled to register at the practice.  The practice does not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation or appearance, disability or medical condition.

Friends and Family Test

The Department of health have been using the Friends and Family test in hospitals as a satisfaction measure for sometime.  This year Doctor's Surgeries have been asked to collect and publish information from their own patients for the first time.  Please click on the "take our patient survey" button below to complete this short survey.

Practice Training

We usually close one afternoon each month for in-house training.  Please see notice board at the entrance of the building for further information.

(Site updated 10/08/2022)
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