Pharmacy First Service Criteria

You can now visit local Pharmacies for seven common conditions without the need to see a GP.

The new Pharmacy First Service will enable community pharmacists to complete episodes of care for patients without the need for the patient to visit their general practice. This, alongside expansions to the pharmacy blood pressure checking and contraception services, will save up to 10 million general practice team appointments a year and help patients access quicker and more convenient care, including the supply of appropriate medicines for minor illness.

The Pharmacy First Service builds on the previous Community Pharmacist Consultation Service (CPCS) by enabling community pharmacies to manage patients for seven common conditions, following specific clinical pathways.

Acute Otitis Media (1 to 17 years)
Impetigo (1 year and over)
Infected insect bites (1 year and over)
Shingles (18 years and over)
Sinusitis (12 years and over)
Sore throat (5 years and over)
Uncomplicated urinary tract infections (Women 16-64 years)

The following local pharmacies are currently signed up:-

Rowlands Pharmacy (Great Wakering)
Bansals Pharmacy (Thorpe Bay)
Howells & Harrison (Thorpe Bay)
Wells Pharmacy (Rochford)
Golden Cross Pharmacy (Rochford)

CQC

We have recently been re-inspected and after a lot of hard work by all staff within the surgery, we have obtained a rating of 'GOOD' again.

To read the full report please click here.

BLOOD TESTING

We are now offering blood testing back at the surgery!

Currently we have a Phlebotomy clinic with our HCA Tina on a Monday morning whilst we are re-introducing the service back at our Practice, with a view to increasing these once the demand has built back up.

To book these appointments please speak to Reception.

Out-of-hours GP services are changing

From Saturday 1^st October 2022, out-of-hours appointments will be available from 7am–8am Monday – Friday at Puzey Practice in Rochford and 9am-5pm on Saturdays at both Puzey and Ashingdon Medical Centre.

An out-of-hours appointment will not be at Wakering Medical Centre. When you book an appointment, you will be told where the appointment will be.

These appointments will not be available as walk-in appointments. You will need to book them in advance. To book an out-of-hours appointment, you should contact our Reception Team at Wakering Medical Centre in the usual way. They will advise you on the appointments which are available, and which healthcare professional is the right person to help you and can remotely book you into the appropriate clinic if there are appointments available.

The new way of delivering out-of-hours appointments will give you access to more healthcare professionals. This new service will be delivered by professionals including GPs, Nurses, HCA's, Phlebotomists and Paramedics.

Out-of-hours appointments were previously planned by Clinical Commissioning Groups (CCGs) on behalf of many GP practices in a bigger area. From Saturday 1^st October 2022, this is now being planned and delivered locally by Primary Care Networks (PCNs).

We are working together with other GP practices in our local area as part of the Rochford Primary Care Network. You can find out more about Rochford Primary Care Network on our PCN website at The Rochford Primary Care Network (rochfordpcn.nhs.uk)

If you need medical help now but it's not an emergency, you can also go to 111 online or call 111.

Appointments

phone email

Please only telephone the surgery on 01702 216545 to make appointments or book online (details below) you will no longer be able to request appointments via email.

Going forward the surgery email address is to only be used for non-urgent reasons just as it used to be e.g. for information requests, sending in BP results requested by the GP etc. Using it for appointments was a temporary measure whilst we were experiencing issues with the previous telephone system. Our new telephone system is working and there is no reason for appointments to continue to be made by email.

If you are signed up to use online services through SystmOnline/Airmid we have a number of online appointments available daily for you to book. Please note that these are for telephone consultations only.

You can book online here:- SystmOnline Login (tpp-uk.com)

If you are not signed up to online services and would like to be in order to book appointments, request repeat medication etc then please bring some ID into Reception and ask to sign up. They will be able to provide you with your login details. You can also sign up and access these services via the NHS app.

GP appts

Welcome to Wakering Medical Centre

OUR PRACTICE VISION STATEMENT

WE AIM TO PROVIDE THE HIGHEST QUALITY CARE FOR ALL OF OUR PATIENT POPULATION

The doctors and staff at Wakering Medical Centre in High Street Great Wakering are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

The practice has 3 partners: 1 male doctor and 2 female doctors, and 1 male salaried GP plus 4 long-term sessional doctors. We also have 2 practice nurses, 1 health care assistant and 1 Advanced Nurse Practitioner.

The practice operates an open list. Any patients moving into our practice area are entitled to register at the practice. The practice does not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation or appearance, disability or medical condition.

Friends and Family Test

The Department of health have been using the Friends and Family test in hospitals as a satisfaction measure for sometime. This year Doctor's Surgeries have been asked to collect and publish information from their own patients for the first time. Please click on the "take our patient survey" button below to complete this short survey.